Daan Bhaav Foundation (daanbhaavfoundation.org) is a registered Section 8 non-profit organization dedicated to rural development, child education, and community transformation. To protect the financial integrity of our charitable missions and ensure on-ground transparency, we maintain a strict and legally binding Refund Policy as detailed below:
1. Absolute Nature of Donations (No Cancellation)
All contributions made to Daan Bhaav Foundation through our website, official UPI IDs, QR codes, or direct bank transfers are entirely voluntary and considered irrevocable gifts for social welfare. Once a donation is successfully processed, no requests for cancellation, modification, or refund will be entertained under normal circumstances.
2. Strict Exemption for 80G Tax Receipts
If a tax exemption certificate/receipt under Section 80G of the Income Tax Act has already been generated or processed for a donation, the foundation will absolutely NOT process any refund request under any circumstances, as the data is legally submitted to government authorities.
3. Technical Errors & Duplicate Transactions
A refund will only be considered in verified cases of technical glitches, server errors, or network issues where a donor’s bank account is accidentally debited multiple times for a single transaction (duplicate debit).
Transaction Fee Deduction: In such approved cases of technical errors, any payment gateway processing fees (charged by Razorpay/banks) will be deducted from the refund amount. The foundation will not bear any transaction losses.
4. How to Submit a Valid Claim
To claim a refund for a verified duplicate transaction, the donor must email a formal request within 7 clear days from the transaction date to info@daanbhaavfoundation.org with the following information:
Full Name and Registered Mobile Number of the donor.
Exact Transaction ID, Date, and Time of the payment.
Official Bank Statement or screenshot clearly highlighting the duplicate deduction.
Note: Any request received after 7 days of the transaction will be automatically rejected.
5. Final Discretion & Legal Jurisdiction
Management Decision: The Board of Directors of Daan Bhaav Foundation reserves the absolute right to make the final decision on any refund claim after thorough internal verification.
Legal Jurisdiction: Any disputes, claims, or legal matters arising out of this policy shall be subject exclusively to the jurisdiction of the courts located in Deoria, Uttar Pradesh, India.